Listening
Objective
The art of good listening
Books & articles
Share your tips
Bookmark this page
Click for more tips
Free tips newsletter
Tell a friend about this site
Objective
- The objective of good communication is understanding.
- Good communication is more than just talking. It involves good listening.
The art of good listening
- WHY LISTEN?
- Allows for better inter-personal relationships. Listening assures your audience that you are interested in them and in what they have to say.
- Allows for higher productivity : Do things right the first time. Listen carefully.
- GOOD LISTENING STARTS WITH THE ATTITUDE
- Listen to the King
:: Treat the other person as royalty.
:: Acknowledge that the other person is important.
:: Honour the person whom you listen to.
- Listen with undivided attention
:: Focus your attention on the person whom you are talking to.
:: Provide uninterrupted hearing.
:: Showing concern when we are focused.
- GOOD LISTENING USES MORE THAN OUR EAR
- Listen with your ear
:: Listen to the words spoken.
:: Remember what was spoken.
:: Listen to the tone.
- Listen with your eyes
:: Have eye contact with the person you talk to!
:: Do not be distracted and look elsewhere.
:: Listen to the body language.
- Listen with your heart
:: Don't just pay attention to the facts.
:: Listen to the feelings.
- Are you ready to listen?
Continue with :
Books & articles
