The Art Of Listening

The objective of good communication is understanding. Good communication is more than just talking. It involves good listening.

• WHY LISTEN?
  1. Allows for better inter-personal relationships. Listening assures your audience that you are interested in them and in what they have to say.
  2. Allows for higher productivity: Do things right the first time. Listen carefully.
• GOOD LISTENING STARTS WITH THE ATTITUDE
  1. Listen to the King
     :: Treat the other person as royalty.
     :: Acknowledge that the other person is important.
     :: Honour the person whom you listen to.

  2. Listen with undivided attention
     :: Focus your attention on the person whom you are talking to.
     :: Provide uninterrupted hearing.
     :: Showing concern when we are focused.
• GOOD LISTENING USES MORE THAN OUR EAR
  1. Listen with your ear
     :: Listen to the words spoken.
     :: Remember what was spoken.
     :: Listen to the tone.

  2. Listen with your eyes
     :: Have eye contact with the person you talk to!
     :: Do not be distracted and look elsewhere.
     :: Listen to the body language.

  3. Listen with your heart
     :: Don’t just pay attention to the facts. Listen to the feelings.

Are you ready to listen?

  Subscribe to my RSS feed for regular updates.